Health & Aged Care

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Empowering Health and Aged Care providers with secure, reliable, and people-focused technology solutions

As specialists in the Health and Aged Care sector, we understand the unique challenges of balancing compliance, security, and patient care.

At ParagonIT, we design and deliver technology solutions that keep critical systems running smoothly, safeguard sensitive information, and enable care teams to focus on what they do best— supporting people.

From secure communication tools and cloud platforms to proactive monitoring and 24/7 support, our services ensure your organisation can operate with confidence, meet regulatory requirements, and embrace innovation that enhances both efficiency and the quality of care.

17.1%

of Australians are aged 65 years or over 1

AUD 36.4 billion

Government spending on aged care services 2

41%

of Australian healthcare organisations sustained a cyber attack 3

55.8%

Not-for-profit providers within residential aged care 4

How we drive value for the construction sector

  • We safeguard sensitive patient and resident data with enterprise-grade security solutions designed for the unique needs of the Health and Aged Care sector.

    Our services ensure compliance with strict regulations such as the Privacy Act, My Health Records Act, and Aged Care Quality Standards, giving providers confidence that their obligations are met.

    To further strengthen resilience, we deliver regular penetration testing, comprehensive vulnerability management, and 24/7 monitoring, reducing the risk of costly breaches and protecting both your organisation and the people you care for.

  • We proactively monitor systems to minimise downtime and ensure uninterrupted care delivery. With robust backup and disaster recovery solutions in place, your organisation can maintain service continuity even in the face of unexpected disruptions.

    By streamlining IT environments across multiple sites and facilities, ParagonIT delivers consistent, reliable performance that supports both day-to-day operations and long-term growth.

  • We guide providers through the adoption of electronic health records (EHR), telehealth platforms, and mobile care applications, helping them embrace modern tools that enhance care delivery. New technologies are integrated seamlessly into existing workflows to avoid disruption and ensure care teams can continue focusing on patients and residents. With cloud and hybrid solutions, we also provide the flexibility to scale IT capacity in line with growing service demand, supporting sustainable and future-ready operations.

  • We provide secure communication and collaboration platforms, including Microsoft 365, Teams, and SharePoint, to keep care teams connected and coordinated. Our training and ongoing support ensure that staff and clinicians can focus on delivering quality care rather than struggling with technology. Additionally, we enable remote access and mobility, empowering care workers to stay productive and connected whether they are in the field or across multiple locations.

  • We offer predictable, subscription-based pricing models that reduce capital expenditure and make budgeting simple. By optimising licensing, procurement, and vendor management, we help cut unnecessary costs while ensuring you get maximum value from your technology investments. Additionally, we automate routine IT tasks, freeing internal resources so your team can focus on mission-critical care and the needs of your patients and residents.

Let us know how we can assist you, and we will connect you with the right expert.

Endorsements that can only come from genuine relationships.

Client testimonials

Here’s how we’ve earned the trust of complex businesses…in their words.

“ParagonIT has been a game-changer for our Health & Aged Care operations. Their secure, reliable IT solutions and proactive monitoring ensure our systems run smoothly, minimising downtime and keeping critical data safe. With their rapid-response support, our staff can focus on delivering exceptional care, confident that technology is one less thing to worry about. They’re not just a service provider—they’re a trusted partner in our daily operations.”

Business Systems Analyst, Hearth Support Services

Julian Miller

Our Solutions

Solutions tailored to your business and user needs

ParagonIT has developed extensive expertise and experience across all facets of system integration. We collaborate with leading technology partners, specialise in various sectors, and offer comprehensive solutions tailored to meet the genuine needs and desires of our clients. These include:

Sources

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Improve your business productivity

Partner with us for dependable and reliable IT support solutions tailored to your specific requirements. Contact us today to discover how we can effectively streamline your IT needs and enhance your overall operational efficiency!

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