Managed IT Services

Achieve your business goals with the right collaboration of technology.

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Managed IT Services

ParagonIT provides you with a dedicated team to handle all your IT requirements. We handle everything, from service desk to complex infrastructure implementation. Our aim is to cut down expenses for you and set up a seamless process that enables your organisation to focus on the core functions of the business while maximising profit and output.

At Paragon IT, we focus on proactive support. If your servers are down or the system runs into an issue, we inform you. From the time that we setup the IT infrastructure to follow ups and support, our remote assistance teams are online and available 24/7 to remove any obstacle or frustrations that you would otherwise have to undergo. Our team is only a call away for any issue that needs our attention allowing your business to thrive even in adverse situations.

ParagonIT Service Desk

Our IT service desk engineers capable of handling a wide range of IT related issues every day. here’s why we differ from other managed service providers in the industry 

In an age when help needs to arrive even before the client realizes they need it, we’re proud of our team’s capabilities to offer proactive support. We’ve established Remote Monitoring and Management (RMM) systems that allow us to stay ahead of any possible issue and automatically alerts our team. Our experienced team then handles the situation while offering friendly customer support.

Reliable

One Of our main co-values of Service Desk.Our Support Team good in quality & performance

Trustworthy

This is our next co-value of Service Desk. This simply means, able to be relied on as honest or truthful

Fast & Experienced

Service Desk Team always consist of experienced engineers

Customer Friendly

Always be Customer Friendly 

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ParagonIT Managed Services

Site Assessment and Inventory

We strive to automate most of our processes as it helps us manage your system to the best of our capability. Our reliable products and partnerships with global software providers, complemented by our experienced team, helps us provide you with unrivaled expertise and world-renowned IT solutions.

Management and Status Reporting

We provide you with in-depth reports at the hit of a button. Stay ahead of the competition and boost productivity with our monitoring and management systems.

Automated & Reliable

We strive to automate most of our processes as it helps us manage your system to the best of our capability. Our reliable products and partnerships with global software providers, complemented by our experienced team, helps us provide you with unrivaled expertise and world-renowned IT solutions.

Proactive System Management

We integrate network monitoring with software to your business network strategy to identify performance errors and equipment failure You can keep your computers and networks running at optimal performance with minimal drag on operations when errors do occur. Restoring a business network to full functionality is easier when we can detect the damage before it spreads.

Anti Virus Management

The digital environment that we live in is vulnerable to attack. Our antivirus solutions have been tried and tested against the latest threats. Real-time updates and access to our 24/7 help desk mean that your business is protected against cybercrime.

Email Security Management

Corporate communication is the lifeline of operational efficiency. We protect sensitive data by through compliance enhancements such as securing large file transfers, real-time audit trail, complete message recall as well as securing your database. Our solutions enable secure communications via encryptions without complex programs, certificates and servers to manage.

Have a Question?

Do you have questions about IT Services and what they can do for your company? Fill out this simple form with your questions and our team respond promptly!

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